Refund policy

No Returns
JamChuck products are sold on a final-sale basis, and we do not accept returns or exchanges for change of mind, incorrect selection, or other reasons unrelated to a product defect or shipping error.

Damaged, Defective, or Incorrect Products:
If your JamChuck product arrives damaged, defective, or you receive the wrong product, please contact us within 14 days of delivery at the contact information provided on our website. Please include your order number and photographs or other information describing the problem.
If we determine that the product was damaged, defective, or incorrectly shipped, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Order Cancellation:
Orders may be cancelled before they are shipped. Once an order has shipped, it is subject to this Return & Refund Policy.

Contact Us: If you have a question about an order or a product, please contact us through the contact information provided on the JamChuck website.